Support
Captura support is focused on getting studios live quickly: importing the first clients, setting up packages, publishing the studio website, and making the first invoice flow work cleanly.
Last updated: 13 June 2026
We can help configure studio profile, branding, services, packages, team members, email templates, website sections, client portal settings, and the first invoice flow.
For migration help, prepare a client list, package list, pending invoices, upcoming events, and gallery links from your current system.
Send the page URL, what you were trying to do, what happened, browser/device, and screenshots or a short screen recording if possible.
For billing, invoice, gallery, or contract issues, include the client name and event name so the support team can trace it faster.
For trial extensions, plan changes, storage questions, or invoice/payment questions for your Captura subscription, contact support from the email linked to your studio owner account.
Critical issues affecting login, billing, published studio websites, or client portals are handled first. Feature requests and workflow improvements are reviewed during product planning.