Your studio workspace
Signed-in access, organization permissions and database policies separate studio data. Team roles determine which parts of the workspace a person can use.
Security & DataYour work.
Your work.
Your data.
Client details, photographs and business records deserve care. Here is how Captura handles access, sharing and the information you entrust to it.
Access & sharingThe right details.
The right details.
For the right people.
Your client links
Clients open a personal portal link without creating a Captura account. Treat that link as private: someone you forward it to may be able to access the client’s information.
Your gallery settings
Studios can password-protect a gallery and control sharing, downloads and expiry. Review these settings and the recipients before sending a gallery link.
Ownership & control
Know where you stand.
Your studio owns the content it uploads. Captura does not sell studio or client data.
Read the termsWhen you reach a storage limit
New uploads pause. Existing galleries, downloads and portal access remain available; being over quota does not itself delete your work.
When you return to Free
A paid plan returns to Free at the end of its term. Existing client records are preserved, while Free limits apply to new activity. Retention still follows the privacy policy and product-specific cleanup rules.
When you need a copy or a correction
Studio owners can request correction, account deletion or a copy of data available through our supported processes. Email privacy@captura.pro. Some records may need to be retained for legal or billing obligations.
A few more details
Clear answers, in plain language.
Who helps Captura provide the service?
Captura uses specialist providers for hosting, authentication, storage, email, payments, analytics and support. The privacy policy identifies these providers and explains what they process.
What happens when I enable People grouping?
This optional gallery feature sends selected photos to Amazon Rekognition to group faces. Groups stay within that gallery without names or cross-gallery identity profiles. Studios should provide any required notice and only enable it when they are allowed to process and share those images.
Does Captura import my private conversations?
No. Website enquiries can arrive automatically. Leads from private conversations and referrals are added by your studio; Captura does not silently import those conversations.
How can I help keep my studio secure?
Use a strong password, limit team access to what each person needs, and share client links carefully. If you suspect unauthorized access, contact support@captura.pro.
A question about your data?
Captura is operated by Creative Sparks. Contact us for privacy questions, corrections, account deletion or available-data requests.
Email our privacy contact This is a plain-language overview. See the privacy policy for the full details.